Effective Date: 25th July, 2025
This Shipping Policy outlines how shipping is handled for purchases made through the Store section of our website ask-ayurveda.com/store.
Please note: While you browse and select products through our Platform, the actual order fulfillment, shipping, and delivery are handled by our trusted partner, Eayur. By placing an order, you will be redirected to their website for checkout and payment processing.
Once an order is successfully placed on our partner’s website, it is typically processed and shipped within 1–5 business days, depending on product availability and your delivery location within India.
Estimated delivery timelines and charges are calculated at checkout, and may vary based on your PIN code and local serviceability.
Products are shipped to most locations across India, excluding certain areas where courier/logistics services are not available.
After the order is confirmed and dispatched, you will receive email updates from our partner (eayur.com), including:
If you need assistance tracking your shipment or have questions, please contact the support team listed on the Contact us page of our partner’s site.
Although our partner aims for timely delivery, the following conditions may cause delays:
Courier partners may require a valid mobile number and signature or OTP confirmation upon delivery. Please ensure someone is available to receive the order.
Additionally, in some cases, the recipient may be asked to present one of the following ID proofs:
Please have one available if requested by the delivery agent.
Note: Delivery issues must be reported within 5 days of receiving the package. After this period, courier partners may not accept disputes.
Shipping charges are calculated based on your delivery location. Free shipping is not applicable to all products or regions. Final shipping cost will be visible at checkout on the partner’s site.