You can get in touch with our customer support team through the following channels:

* WhatsApp: +91 96506 86725

* Email: supportstore@ask-ayurveda.com

Our team will be happy to assist you with any queries, concerns, or support requests.

You can check the status of your order in your personal account. Once your order has been processed and handed over to the delivery service, you will receive a tracking number to monitor your shipment.

No, once an order has been placed, it cannot be modified. We kindly request you to place a new order if you wish to make any changes. We appreciate your understanding.

Orders, once placed, are generally non-cancellable by the customer. However, in rare cases, cancellation requests may be considered at our discretion. If a cancellation is approved, applicable shipping charges will be deducted from the refund amount.

Refunds are usually processed within 1 business day after approval. After the returned product has been inspected and the refund request has been approved, the amount will be credited to your original mode of payment within 1–10 business days, depending on your bank or payment provider.

Order delays may occur due to unforeseen circumstances such as high order volumes, stock availability issues, operational constraints, or delays from our delivery partners. In some cases, factors like weather conditions, regional restrictions, or address verification may also impact delivery timelines. Please be assured that we are actively working to deliver your order at the earliest. If you require further assistance or would like an update on your order status, feel free to contact our support team.